I call it zombie land because you have no idea that the files you’re saving will disappear the second you shut down Word. But little do you know that you’re saving the file in a “safe zone” (technically, a system folder) used for files downloaded from the web. You will be able to edit and save the document regularly. Word will show you the document (maybe after a warning that you opened a downloaded file). If you clicked, “open”, however, you’re entering zombie land. In Chrome, any file you open is automatically downloaded and saved, too. The only way to lose the file is if you delete it or forgot where you saved it. You will be able to save the file somewhere (e.g. In Internet Explorer, when you click on an attachment you have two options: “open” and “save”. Google Chrome is built differently (and better in this case, in my opinion). This typically happens to users of Hotmail or Outlook Web Access (OWA), usually when you use Internet Explorer (especially versions earlier than IE9). Tried to reopen the file but couldn’t find it.Made lots of changes and saved at least a few times.Opened a file from your webmail, typically using Internet Explorer.I lost my Word / Excel / other file after opening it from email Worst of all, none of the explanations on the web seem to actually work! So for the sake of all you who accidentally ran into the same problem, read on (and if it helped, tell me in the comments). It happened to me at least a few times and to my wife a few more. Google “lost file opened from email attachment”, “rescue lost word doc” or “word document that I opened from my email did not save on my copmuter” and you can witness the misery of dozens (thousands? millions?) of poor computer users who lost their dissertations, school papers or theses after they emailed it to themselves, opened the document, and saved it – just to discover they can’t find the files they spent hours working on. This is a long post that I hope will help a few desperate souls out there: how to find your lost Word, Excel or PowerPoint files?
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December 2022
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